Terms and Conditions

Effective January 1, 2026

C&M Santa Ana Concrete Company, santaanaconcretecompany.com, info@santaanaconcretecompany.com

Agreeing to these terms

These terms cover your use of the C&M Santa Ana Concrete Company website and any estimate, contract or work you get from us. By using the site, asking for an estimate or hiring us, you agree to them.

If you don't agree, please don't use the site or book work with us. If something here is unclear, call us at (714) 439-5472 or reach us through our contact page before you sign anything, and we'll explain it.

What we do

C&M Santa Ana Concrete Company is a concrete contractor in Santa Ana, CA. We build driveways, patios, sidewalks, steps, pool decks, garage floors, retaining walls, slabs, footings and foundations, and we also do stamped and decorative concrete, foundation raising and concrete cutting. We work in Santa Ana and the cities around it.

The service descriptions on our home page and the rest of the site are general information to help you understand the work. They aren't a quote or a promise about your job. What we'll actually do at your house is set out in the written estimate or contract for that job. You can learn more about who we are on our about page.

Estimates and pricing

Our estimates are free, on-site and carry no obligation. We look at the area, the ground and how water drains before we price anything, because what's under the slab affects the cost as much as the slab itself.

An estimate is based on what we can see on the day. If we open up the job and find something we couldn't see, like soft or wet ground, old concrete or roots under the surface, or buried pipes and lines, we'll stop, explain it and give you the added cost in writing. We won't do extra work you haven't approved.

Prices on an estimate are good for the period written on it. After that, material and labor costs may have changed, so we may need to update the price before we schedule the work.

Scheduling, weather and cancellation

We'll give you a start date when you accept the estimate. Concrete depends on the weather and on the ground being ready, so we may move a pour if heat, rain or site conditions would weaken the finished slab. When that happens, we'll tell you as soon as we know and set a new date.

New concrete needs time to cure, which is the wait while it hardens and gains strength before it can take weight. We'll tell you when it's safe to walk on and when it's safe to drive on. Using it sooner can damage it, and that damage isn't covered by our workmanship promise.

If you need to cancel or reschedule, let us know as early as you can. If we've already ordered materials or done work for your job, you may owe us for those costs, as the written contract for your job explains. Any cancellation rights California law gives you still apply.

Payment

The payment schedule, including any deposit and when the balance is due, is written in the contract for your job. Please read it before you sign, and ask us about anything that isn't clear.

If a payment is late, we may pause work until it's paid. Unpaid balances may also lead to the steps California law allows contractors to take to collect for work they've done.

Our workmanship and what it doesn't cover

We're licensed and insured, and we stand behind our work. If something we did isn't right, tell us, and we'll come back out to look at it. The written contract for your job sets out exactly what's covered and for how long.

Concrete can crack even when it's built well. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line instead of at random, but small hairline cracks can still show up and aren't a defect on their own. Color, shade and texture can also vary from one pour to the next and from samples or photos.

We don't cover damage or movement caused by things outside our work, such as tree roots, changes to drainage or grading after we leave, leaking pipes or sprinklers, heavier loads than the slab was built for, harsh deicing chemicals, earthquakes or other natural events, or use before the concrete has cured.

Apart from what's in your written contract and what the law requires, we don't make other promises about our work or this website, and the site is provided as it is.

Limits on our liability

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect or follow-on losses, such as lost use of your property or lost income, that come from our work or from using this website.

Nothing in these terms limits any right you have that California law says can't be limited.

If we disagree

If you have a problem with our work or a bill, call us first at (714) 439-5472 or use our contact form. Most problems get settled faster with a conversation and a visit to the site than in any other way.

If we can't settle it between us, we're both willing to try mediation before going to court. If it still isn't resolved, either of us can take it to a court in Orange County, California, including small claims court where the amount qualifies.

Which law applies

These terms, and any work we do for you, are governed by the laws of the State of California.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one that applies to your use of the site. A change won't alter a contract you've already signed with us unless we both agree to it in writing.

If one part of these terms can't be enforced, the rest still applies.