Privacy Policy

Effective January 1, 2026

C&M Santa Ana Concrete Company, santaanaconcretecompany.com, info@santaanaconcretecompany.com

What this policy covers

This policy explains how C&M Santa Ana Concrete Company, a concrete contractor in Santa Ana, CA, collects, uses and protects the information you share when you visit our website, fill out our contact form, call us or email us.

We only ask for what we need to answer your question, give you an estimate and do the work. If you'd like to know more about who we are before you reach out, our About page covers that.

Information we collect

When you fill out our form, call or email us, you give us your name, phone number, email address, the address of the job and details about the work, such as a cracked driveway, a new patio or a sinking slab. If you send photos of the area, we keep those with your request so we can look at the job before we come out.

When you browse the site, some information is collected automatically. This includes the pages you view, how long you stay, the type of device and browser you use, your general location based on your internet connection, and the site that sent you here.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.

Cookies and analytics

Cookies are small files your browser stores so a site can remember your visit. We use them, along with analytics tools, to see which pages people read and where the site could be clearer. That information is grouped together and isn't used to identify you personally.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.

How we use your information

We use what you send us to reply to you, set up an estimate, plan and complete your job, send invoices and follow up on the work. We use site analytics to fix problems and improve the pages.

We don't sell your personal information, and we don't rent it or trade it to anyone for their own marketing.

Who we share it with

We share information only with the companies that help us run the business and the website, such as the service that hosts our contact form, our website host and our analytics provider. They handle it on our behalf and only for that purpose.

We may also share information if the law requires it, to protect our rights or safety, or to protect yours.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business and tax records the law asks us to keep. When we no longer need the information, we delete it or remove anything that identifies you.

Analytics data is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record to finish a job or to meet a legal requirement, and we'll tell you if that's the case.

If you live in California, state law may give you additional rights over your personal information. We won't treat you differently for asking about or using any of them.

If you no longer want to hear from us, just tell us and we'll stop.

Keeping your information safe

We take reasonable steps to protect what you send us and limit who can see it. No website or email system is completely secure, so please don't send anything through the form that you'd want to keep private, like financial account details.

Children's privacy

This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the way we work changes. The current version will always be on this page, so check back here if you have questions about how your information is handled.

How to reach us with a privacy question or concern

If you have a question about this policy, want to make a request about your information or have a concern about how we've handled it, use our contact page or call us at (714) 439-5472. We're available Monday through Friday from 8 AM to 10 PM, and Saturday and Sunday from 7 AM to 9 PM.

Tell us what you're asking for and how we can reach you, and we'll reply within 1 business day.